Remote Lock & Wipe
Protect lost or stolen devices. Lock screens, disable access, or wipe data remotely.
Why You Need This
When a device goes missing, every minute counts. Student data, school credentials, and access to educational resources are all at risk. Remote Lock & Wipe gives you immediate control over lost or stolen devices from anywhere.
Lock a device instantly to display a custom message with contact information for return. If the device isn't recovered, disable it completely so it can't be used even if factory reset. For devices that won't be recovered, remotely wipe all data to protect student privacy and comply with data protection requirements.
All actions are logged and reversible (except wipe). If a "lost" device turns up in a student's locker, you can unlock it in seconds. The device history shows exactly what actions were taken and when, providing documentation for incident reports or insurance claims.
- ✓ Instant lock — Lock a device in seconds with a custom "please return" message and contact info
- ✓ Device disable — Permanently disable stolen devices so they're useless even after factory reset
- ✓ Remote wipe — Erase all data to protect student privacy when devices can't be recovered
- ✓ Action logging — Complete audit trail of all lock, disable, and wipe actions for compliance
- ✓ Quick unlock — Instantly restore access when lost devices are found
Common Use Cases
Lost Device Recovery
A student reports their Chromebook missing. You lock it immediately with a message: "This device belongs to Lincoln Middle School. Please call 555-0123." When someone finds it in the cafeteria, they know exactly who to contact.
Theft Response
A device is confirmed stolen from a car break-in. You disable it immediately, rendering it useless to the thief. Even if they wipe it, it can't be re-enrolled without your authorization. The device becomes worthless to resell.
Student Departure
A student leaves the district without returning their device. After attempts to recover it fail, you remotely wipe all data to protect any remaining student information and remove school account access.
Frequently Asked Questions
How quickly does a lock take effect?
Lock commands are sent immediately and take effect the next time the device connects to the internet. For devices that are online, this is typically within seconds. Offline devices will lock as soon as they come online.
Can a disabled device ever be used again?
A disabled device can only be re-enabled by your organization. Even a factory reset won't restore functionality. If the device is recovered, you can re-enable it from the admin console.
What data is removed during a wipe?
A remote wipe removes all user data, accounts, and locally stored files. The device returns to factory state and must be re-enrolled to be used again. This action cannot be undone.
Do I need to file a police report before wiping?
That depends on your district policy and insurance requirements. The system logs all actions with timestamps, which can be included in police reports or insurance claims. We recommend consulting your district's asset management policy.
Ready to protect your device fleet?
Remote Lock & Wipe is included in the Professional plan.