Terms of Service

Welcome to User Auth Guard ("Service"), provided by EduQueue ("we," "our," or "us"). By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms"). If you are using the Service on behalf of an educational institution or organization, you represent that you have the authority to bind that institution or organization to these Terms.

User Auth Guard is a Chromebook management solution designed for educational institutions. The Service interfaces with Google Workspace Admin SDK to provide device management, organizational unit management, user provisioning, and policy enforcement capabilities for educational Chromebook fleets.

3.1 Google Workspace Administrator Account

To use the Service, you must have a valid Google Workspace administrator account with the necessary permissions to grant access to the required Google Workspace Admin SDK scopes.

3.2 Account Security

You are responsible for maintaining the security of your account credentials and for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account or any other breach of security.

4.1 Required Data Access

The Service requires access to certain Google Workspace data through the following scopes:

• Chrome OS device metadata
• Organizational unit information
• User provisioning data
• Chrome policy management
• Customer domain information

4.2 Data Usage

We collect and process only the data necessary to provide the Service's core functionality. This includes:

• Device management and monitoring
• User-device association
• Policy enforcement
• Organizational structure management

4.3 Data Protection

We implement appropriate technical and organizational measures to protect your data. For specific details about our data handling practices, please refer to our Privacy Policy.

5.1 Acceptable Use

You agree to use the Service only for its intended purpose and in compliance with:

• These Terms
• All applicable laws and regulations
• Google's terms of service and policies
• Your institution's acceptable use policies

5.2 Prohibited Activities

You may not:

• Attempt to gain unauthorized access to the Service
• Use the Service to harm others or their property
• Reverse engineer the Service
• Use the Service for any illegal purpose
• Share your account credentials with unauthorized users

6.1 Availability

While we strive to maintain high availability, we do not guarantee uninterrupted access to the Service. We reserve the right to modify, suspend, or discontinue the Service with reasonable notice.

6.2 Technical Support

We provide technical support through our designated support channels. Response times may vary based on the severity of the issue and your service level agreement.

7.1 Ownership

The Service, including all related intellectual property rights, is and will remain our property. These Terms do not grant you any right to use our trademarks or other brand elements.

7.2 Feedback

If you provide feedback about the Service, you grant us the right to use that feedback without restriction.

8.1 Privacy Policy

Our Privacy Policy, available separately, describes how we collect, use, and share your information. By using the Service, you agree to our Privacy Policy.

8.2 Data Processing Agreement

For customers subject to GDPR or similar regulations, we offer a Data Processing Agreement upon request.

9.1 Termination by You

You may terminate these Terms by discontinuing use of the Service and revoking access to the Google Workspace Admin SDK scopes.

9.2 Termination by Us

We may terminate or suspend your access to the Service immediately if:

• You violate these Terms
• You fail to pay any fees when due
• We are required to do so by law
• We discontinue the Service

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues.

We may modify these Terms at any time by posting the revised version on our website. Your continued use of the Service after the effective date of any modifications constitutes acceptance of the modified Terms.

For questions about these Terms, please contact us at:

Email: admin@userauthguard.com

Address: 13 Station Ave, Schwenksville PA USA

These Terms shall be governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict of law provisions.